VoIP and remote work: The perfect combination

May 31st, 2019
VoIP and remote work: The perfect combination

Productivity levels tend to go down when the job is too stressful or commutes are too long. So, what can you do to get your employees to be more productive? Remote work strategies enabled by cutting-edge VoIP technology may be the answer. Here, we explain how small businesses and their employees can benefit from work-at-home […]

Let Office 365 help you save the date

May 30th, 2019
Let Office 365 help you save the date

Office 365 receives updates so often that they’re hard to track. But the software suite’s basic calendar functions will always be among the most popular. If you’d like to let people outside of your organization see your calendar, all it takes is a few clicks. Share an Office 365 calendar with specific people Click the […]

Is your business prepared for hurricanes?

May 29th, 2019
Is your business prepared for hurricanes?

In 2018, eight hurricanes left a trail of devastation that destroyed homes and businesses. Things aren’t looking bright in 2019, as experts have warned that major hurricanes will likely occur this year, too. Businesses looking to avoid the effects of Hurricanes Harvey and Irma from years past must build a solid disaster recovery (DR) plan […]

9 Cybersecurity terms you need to know

May 28th, 2019
9 Cybersecurity terms you need to know

If you just called a malware a “virus,” then you are definitely being left behind in digital talk. Knowing a few IT things here and there not only enables you to have some rapport with your tech-savvy colleagues, but it also helps you have a better understanding of some basic IT know-how. Read on to […]

5 Ways to benefit from VoIP phones

May 17th, 2019
5 Ways to benefit from VoIP phones

Most of us have heard of the great things that Voice over Internet Protocol (VoIP) can do for businesses. These include lower telephone bills, diverse functions, and increased mobility. But did you know that VoIP can also give you better access to customer data? Here are five ways it can work for you. Time/Date data […]

Choose the best Office 365 plan

May 16th, 2019
Choose the best Office 365 plan

Collaboration, file sharing, and data management are made easier with Office 365. You can use its apps anytime, anywhere, and on any device, but do you really need all the features of the fully fledged subscription plan, or is a smaller package a better fit for your business? We’ve provided a list of the different […]

Technology tips to increase efficiency

May 13th, 2019
Technology tips to increase efficiency

When it comes to increasing your employees’ efficiency and productivity, technology can provide countless opportunities to streamline workflows, eliminate redundant processes, and reduce costs within your organization. If you’re looking to stay ahead of the competition, you need to ditch the traditional ways of working and follow the tips below. Change office communication To increase […]

The basics on 2-step and 2-factor authentication

May 9th, 2019
The basics on 2-step and 2-factor authentication

To keep your network safe from cybercriminals, your first line of defense should be a secure login process. When it comes to verifying user identity, you can choose between two-step authentication and two-factor authentication. Know more about the difference between the two, so you can have a better appreciation of your cybersecurity options. If you […]

Manage transactions better with an OMS

May 2nd, 2019
Manage transactions better with an OMS

More and more businesses today are seeking ways to run their operations optimally from top to bottom, a huge reason behind the proliferation of order management systems (OMSs). Find out if your business will benefit from one. First off, we need to clarify that inventory management systems (IMSs) are not the same as OMSs. The […]

Advantages of call recording

April 29th, 2019
Advantages of call recording

Over the years, VoIP has given many companies the power to make and receive calls from any place, at any time. It allows the workforce to promptly meet client demands and boost customer satisfaction. Another feature of VoIP applications that can bring your customer service to a higher level is call recording. #1. Improve customer […]