Your future is with VoIP telephony systems

December 25th, 2019

When it comes to IT, easy set-up, flexibility, and savings are music to the ears of any owner of a small- or mid-sized business (SMB). These are all features that contribute to the success of Voice over Internet Protocol, or VoIP. The technology was built on a strong foundation that has allowed it to move […]

Office 365 productivity add-ons you must use

December 23rd, 2019

Microsoft Office 365 is one of the most successful and popular apps in the world, currently with 180 million users and counting. To enhance the user experience, it also offers these time-saving, productivity-boosting add-ons. #1. Teams Teams is ideal for organizations that collaborate frequently. It’s an instant messaging and document-sharing platform which seamlessly integrates with […]

Taking business continuity to the cloud

December 18th, 2019

Business continuity is often overlooked until it’s too late. But with the cloud on their side, IT departments and business owners can more easily adopt this strategy to help avert the next outage. Here’s how the cloud benefits implementations of business continuity. Better uptime Backing up to an internal drive or an external hard drive […]

Security audits are more crucial than they seem

December 13th, 2019

Security audits are an excellent way to set the benchmark for your company’s data integrity. It is also a reliable way of identifying gaps in your system before they can be exploited by hackers. Auditing and the security strategy Audits are necessary to maintain system integrity and uphold quality. These system checks help identify security […]

TDoS: An attack on VoIP systems

December 4th, 2019

Denial-of-service (DoS) attacks are nothing new. But most businesses have no idea how to prevent this type of attack on their Voice over Internet Protocol (VoIP) system. If you’re one of those businesses, we have everything you need to know right here. Denial-of-service attacks The end goal of any DoS attack is to overwhelm a […]

BI is not just for the big boys

November 28th, 2019

Most of us don’t normally associate Business Intelligence (BI) with small- or medium-sized businesses (SMBs). The huge investment required to hire data-delving specialists makes us think BI is only for larger organizations. But this is no longer the case. Not only does a growing selection of self-service tools make BI more affordable for SMBs, but […]

How to strengthen your BYOD security

November 26th, 2019

Mobile technology has drastically changed the way we live. And just as many people have “cut the cord” in their homes and now rely on their smart devices, businesses are now adopting the bring your own device (BYOD) trend culture. But BYOD also opens your organization up to cybersecurity risks. Here’s how you can improve […]

What is VoIP theft of service?

November 18th, 2019

Despite often going undetected, theft of service is the most common type of fraud for phone systems that use the internet to make calls. How does it affect an organization’s VoIP network and how can businesses prevent or minimize the risk of this type of fraud? Let’s take a closer look. What is theft of […]

Ways Office 365 migrations fail

November 14th, 2019

Microsoft’s Office 365 is continually gaining popularity with the growing number of businesses implementing this cloud-based version of Office. However, before you follow suit, you should be aware of five potential problems that can cause the entire process to fail. Slow internet connection speeds Because Office 365 is primarily cloud-based, you’re going to need a […]