How business intelligence can help small businesses

December 7th, 2020

Before, hiring specialists to analyze business data entailed costs that only large companies could afford. This was one of the reasons why small- and medium-sized businesses (SMBs) were hesitant to implement business intelligence (BI). But times have changed. SMBs now have access to a vast range of business tools that can improve data management processes. […]

Two excellent ways to verify user identity

December 2nd, 2020

A secure login process is an excellent way to protect your business from cybercriminals. When it comes to verifying user identity, you can choose between two-step authentication and two-factor authentication. Learn the difference between the two so you can have a better appreciation of your cybersecurity options. If you want to improve your business’s cybersecurity, […]

Microsoft Teams vs. Google Meet

November 25th, 2020

The use of online communication and collaboration tools has hit record highs in the past few months on account of the coronavirus-induced shift in work arrangements. Among the most popular platforms right now are Microsoft Teams and Google Meet, which allow organizations to easily connect with colleagues and clients remotely. But while both share the […]

How to get the most out of Microsoft Teams

November 23rd, 2020

If you’re like most people, you only use your office chat applications for simple, everyday use — to ask someone a question or to touch base with colleagues. But wouldn’t it be great if you could do more things at once in these apps, such as completing tasks and chatting with colleagues all in a […]

Reasons why a CRM is good for your business

November 18th, 2020

Business success comes down to whether profitability can be sustained, which is why building and maintaining relationships with your customers is crucial. To help with this, business owners are implementing customer relationship management (CRM) systems. Imagine buying a product, and it breaks the first time you use it. You contact customer support and describe the […]

Why managed IT services is best for cybersecurity

November 17th, 2020

Today’s companies need technology to function. Without it, businesses cannot compete and succeed. But with technology comes the ever-constant threat of hackers and cybercriminals. That’s why small- and mid-sized businesses need to protect themselves with robust cybersecurity solutions managed by IT professionals. The numbers According to the Ponemon Institute’s 2019 State of Cybersecurity in Small […]

How VoIP revolutionizes communications for small and medium businesses

November 4th, 2020

Many businesses fail to realize how ubiquitous and game-changing VoIP is, and as a result, they stay stuck on legacy phone systems. Staying put should no longer be an option, especially if your company is serious about seizing future opportunities. Read on to learn how VoIP can improve your communications. Different phone systems Phones have […]

New admin capabilities for better Microsoft 365 delivery

November 2nd, 2020

In the past few months, the pandemic has driven businesses to utilize every tool available to them to keep operations going. This largely meant deploying cloud-based solutions that can support remote work setups and connect multilocational workers. During these critical times, the job of IT administrators has become more crucial and demanding. So to help […]

Is your business continuity plan doomed to fail?

October 28th, 2020

No business continuity plan is perfect. Each plan has risks that can result in your business’s failure if not taken into account from the start. But don’t blame it all on your managed IT services provider (MSP) — often, a system’s design has loopholes to start with. Let’s take a look at some of the […]

What does proactive cybersecurity entail?

October 23rd, 2020

Most managed IT services providers (MSPs) promise “proactive” cybersecurity consulting. All businesses embrace the idea of preventing cyberattacks and data breaches before they happen, and MSPs themselves would much rather brainstorm safeguards than troubleshoot time-sensitive downtime events. But it’s not always clear what proactive cybersecurity entails, so let’s take a minute to go over it. […]