IT Support For the Greater New York City Area Businesses:

Frustrated With Consistent IT Issues And The Lack Of Response From Your Current IT Services Company?

Discover how Great Local IT Services and Computer Support can be! Give us a Call.

New York Bridge - Manhattan

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The Small Business Owner’s Guide To IT Support And Services

Our Services

Managed IT Services

Let us give you the peace of mind you deserve.

Data Backup & Recovery

Prevent the unexpected from ruining your company.

Email Protection

Stay ahead of today’s advanced email attacks.

5 Big Reasons to Choose Point to Point Solution to Support Your Computer Network

1

Certified IT Technicians - All our technicians are required to maintain at least 2 current Industry Standard IT Certifications and specifically certifications that relate to the industries our clients are in.

2

IT Support staff with a personality - As part of our vetting process for our staff, they are evaluated on their “bed side manner”. IT problems are hard to deal with as is so we make sure your not further burdened by a technician with an attitude or lack of compassion.

3

Every one of our clients are assigned 3 people to their Account - A Team Lead, a Primary technician and Backup technician. This allows our clients to get to know their support staff personally and not have to worry about 10 different technicians/individuals coming and going.

4

We are never satisfied! - We have found a way to save each one of our clients money in some aspect of their technology and/or saved them time by tweaking their processes and introducing automation / efficient work flow.

5

You Can Expect a Response From Us Within 15 Minutes or Less. - We respond to all inquiries and emergencies within 15 minutes or less - Guaranteed. Ask our clients and they will tell you it is mostly 2 minutes or less. As a Business Owner we know your time is valuable and you are paying us to provide High Quality Fast Response Time and we take that seriously!

See What Other Business Owners Are Saying About Us…

So Glad we made the Switch to PTPS

With the problems we had, and the rate of efficiency that PTPS exuded in coming in and fixing the problems in our time of need – I’d recommend them to anyone, They’re a great company, they’re very responsive, and I found Demetrius and his team to be incredibly available and helpful. I’d do it all again in a heartbeat.

Kelli Spangler Executive Assistant & Office Manager
Valor Capital Group

In my business time is vital and I needed a fast efficient IT company to meet those needs

Point to Point Solution has proved to be an extremely valuable resource for our company. They have provided true white-glove service and has always been professional in every aspect of our interaction and work.

Jay C. MacDonald CEO & Managing Partner
Digital Capital Advisors

Their expertise and professionalism is superb.

My favorite thing about Chris and Point to Point Solution is the response time. Whether by phone or Email they are always available and willing to help. I'd recommend Point to Point Solution because they value the true Customer Service model. I've been with several IT firms in the past and Point to Point Solution have the best know-how I've seen.

Dr. Dennis Gross Founder
Dr. Dennis Gross Skincare

About Point to Point Solution

Established in 2012, Point to Point Solution is a full-service managed IT Support Services Provider (MSP) focusing in the needs of small/medium sized businesses in the Greater New York City areas. Our Staff has over 25 years of experience coupled with Industry IT Certifications and an obsession for Customer Satisfaction.

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The Small Business Owner’s Guide To IT Support And Services