Frequently Asked Questions

We specialize in catering to small to mid-size businesses, including accounting firms, non-profit organizations, and law firms in the Midtown area of New York City.

We offer a comprehensive range of IT support services tailored to meet the unique needs of businesses, including cybersecurity solutions, Data backup and recovery, helpdesk support, security awareness training and more.

Our IT support services are designed to enhance the efficiency, productivity, and security of your business operations. By outsourcing your IT needs to us, you can focus on core business activities while we handle the technical aspects, ensuring smooth functioning of your IT infrastructure.

Yes, our IT support services are fully scalable to adapt to the evolving needs and growth of your business. Whether you're a small startup or a growing mid-size firm, we can tailor our services to match your requirements and budget.

We prioritize the security of your data and employ industry-leading cybersecurity measures to safeguard against potential threats. Our team implements robust security protocols, conducts regular security audits, and provides ongoing monitoring to ensure the confidentiality and integrity of your sensitive information.

Absolutely! We offer expertise in setting up and managing cloud services tailored to your business needs. Whether you require cloud storage, software as a service (SaaS), or infrastructure as a service (IaaS), we can help you migrate to the cloud and ensure seamless integration and management.

We understand the importance of addressing IT issues promptly. Our team is committed to providing timely support and strives to resolve issues as quickly as possible. We offer various support options, including remote assistance and onsite visits, to ensure rapid response and resolution of IT emergencies.

We like consistency so our pricing is a fixed cost based on the number of employees and computers we will be supporting. For our Co-managed IT Pricing we have a standard block of hours (minimum of 10 hours) at a set price and any Project based work is priced out on the work involved.

Getting started with our IT support services is easy! Simply reach out to us via phone or email to schedule a consultation. We'll assess your needs, discuss your goals, and tailor a customized IT support plan to meet your requirements.

Our commitment to delivering exceptional service, personalized attention to each client, and deep expertise in IT support for businesses in the Midtown NYC area sets us apart. We prioritize building long-term partnerships with our clients and strive to exceed expectations with every interaction.